Frequently Asked Questions

How high can I load the bin?
You can only fill to the top level of the bin any higher is unsafe to transport and we would more than likely have to offload to the top of the bin

What is a cubic metre?
A cubic metre is a standard unit of measurement. One cubic metre is the amount that would be held in a cube that is one metre wide by one metre high by one metre deep.

Can I mix concrete, bricks or soil with my rubbish?
No, we have separate bins.

Our hard fill bins are for soil, concrete, bricks, rocks, stone and our rubbish bins are for everything else.

How long can I have my bin for?
Bins are for hire for 4 days but can be left longer or picked up earlier by arrangement only.

Need to be there when the bin is delivered?
No problem - just let us know when you book, and we'll call in advance to let you know when we're arriving.

How wide does my driveway have to be?
We need at least 2.6-metres in width to get our trucks down with no tight bends.

Can I move the bin?
No, if you move an empty bin from where the truck places it and then you fill the bin then you won't be able to relocate the bin when it's full because of the weight and then the truck won't be able to pick the bin up in most instances. Any damages from moving the bin will be paid by the hirer.

What methods of payments do you take?
Cash cheque direct credit on delivery or credit card over the phone at time of booking. Receipts can also be left if requested or emailed or faxed.

How much notice do I need to give you when booking a bin?
We can usually get the bin to you within a couple of hours if it is urgent or else on the same day of ordering or else whatever is convenient. We are very flexible with times

Do we pay on delivery or pick up?
All payments should be paid on delivery unless other arrangements have been made.

Do we have weight limits on our rubbish bins?
Yes, we do. To see these, click here

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